Jira Service Management

{"xsrfToken":"bbd6213ac7d73de80b51d3c27d4d8dfc474ae634_lout","branding":{"id":"8","key":"supp","name":"Unsupervised Customer Support","portalBaseUrl":"/servicedesk/customer/portal/8"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e75bea8b-c221-4d41-af78-e9ab0a003be4/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkM2NlOTE3MC01MDE3LTRjYzktODgxNy02Y2Q4NmFkMzhiNzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU3NWJlYThiLWMyMjEtNGQ0MS1hZjc4LWU5YWIwYTAwM2JlNCI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzA2NTYsIm5iZiI6MTczMjE3MDA1Nn0.5g5eUe5nHBf8olSmcKxLWEtIPn2IxLRCVdRFcK7BRMQ&client=d3ce9170-5017-4cc9-8817-6cd86ad38b75&mode=fit","logoId":"e75bea8b-c221-4d41-af78-e9ab0a003be4","isLogoAvailable":true,"helpCenterTitle":"Unsupervised Knowledge Base and Support","sharedPortalName":"Unsupervised Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Unsupervised Knowledge Base and Support","sharedPortalName":"Unsupervised Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#312c33","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"8","key":"supp","projectId":10053,"serviceDeskId":8,"name":"Unsupervised Customer Support","description":"Welcome to the Unsupervised Customer Support Portal! If you are learning to use the tool, check out our Unsupervised User Guide in the Related Resources section for step-by-step instructions. To submit a feature improvement suggestion or report a bug, you can use the applicable forms below.","portalBaseUrl":"/servicedesk/customer/portal/8","onlyPortal":false,"reqTypes":[{"id":"117","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10549,"iconUrl":"https://unsupervised.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[28],"key":""},{"id":"121","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10545,"iconUrl":"https://unsupervised.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[28],"key":""},{"id":"119","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://unsupervised.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"113","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":10536,"iconUrl":"https://unsupervised.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"115","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":10541,"iconUrl":"https://unsupervised.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"111","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10520,"iconUrl":"https://unsupervised.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""}],"reqGroups":[{"id":28,"name":"General"}],"orderMapping":{"28":[121,117]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ecfbf70f-cc02-33d0-be19-5923c32dd568","appLinkName":"System Confluence","appLinkUrl":"https://unsupervised.atlassian.net/wiki","spaceKey":"SUPP","spaceName":"Customer Support","spaceUrl":"https://unsupervised.atlassian.net/wiki/spaces/SUPP","isServer":false},"labels":[],"projectKey":"SUPP","serviceDeskId":8,"kbLinkDomainURLs":["https://unsupervised.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPP","userLanguageHeader":"Welcome to our Updated Portal","userLanguageMessageWiki":"Please use search at the top to check for answers to your questions before filing tickets.","defaultLanguageHeader":"Welcome to our Updated Portal","defaultLanguageMessage":"Please use search at the top to check for answers to your questions before filing tickets.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkM2NlOTE3MC01MDE3LTRjYzktODgxNy02Y2Q4NmFkMzhiNzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA1MyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxNzEyNTYsIm5iZiI6MTczMjE3MDA1Nn0.ka0AQJbc4o0l59HeUGLkLDFXP-rMmJp9fCZPlW6tW70","targetCollection":"upload-project-10053","endpointUrl":"https://api.media.atlassian.com","clientId":"d3ce9170-5017-4cc9-8817-6cd86ad38b75","tokenDurationInMins":20}},"kbPage":{"id":130678789,"title":"Unsupervised Security Information","url":"https://unsupervised.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/130678789","space":{"key":"SUPP","name":"Customer Support","id":131360},"serviceDeskIds":[8],"appLinkId":"ecfbf70f-cc02-33d0-be19-5923c32dd568","idInString":"130678789","projects":[{"projectId":10053,"serviceDeskId":8,"portalId":8}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=unsupervised","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"bbd6213ac7d73de80b51d3c27d4d8dfc474ae634_lout","baseUrl":"https://unsupervised.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://unsupervised.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"d3ce9170-5017-4cc9-8817-6cd86ad38b75","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"18a3802a91394bf4804163b617d3da06","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}